Deck Ambassador: Elevate Swim School Customer Experience

British Swim School - South Orlando; Virginia Beach (VA); On-site; USD 19,320 - 27,517; Part time

Benefits offered by this job

Competitive salary

Flexible schedule

Free uniforms

Paid training

Annual PTO and medical benefits

Job summary

British Swim School - South Orlando is seeking a Customer Experience Specialist, also known as a Deck Ambassador, to work poolside in Virginia Beach, Virginia. This role is essential for providing an exceptional customer experience and requires excellent communication and organizational skills.

The position offers competitive pay at $17.00 per hour, flexible scheduling, and the opportunity to make a meaningful impact in the community. Responsibilities include welcoming customers, monitoring swim lessons, and maintaining the pool area.

Qualifications

• Excellent interpersonal communication and organizational skills.
• Responsible and professional demeanor.

Responsibilities

• Set up and break down the pool deck area before and after each shift.
• Check water chemistry and temperature prior to swim lessons.
• Welcome students and parents/guardians to the pool deck area.
• Answer customers' questions about their account and children's progress.
• Assist swim instructors during lessons.
• Post media content and monitor social media platforms.

Skills

Interpersonal communication

Organizational skills

Customer service experience

Job description

British Swim School - South Orlando is seeking a Customer Experience Specialist, also known as a Deck Ambassador, to work poolside in Virginia Beach, Virginia. This role is essential for providing an exceptional customer experience and requires excellent communication and organizational skills.

The position offers competitive pay at $17.00 per hour, flexible scheduling, and the opportunity to make a meaningful impact in the community. Responsibilities include welcoming customers, monitoring swim lessons, and maintaining the pool area.