Deck Ambassador

British Swim School - South Orlando; Downingtown (Chester County); On-site; USD 19,286 - 22,041; Full time

Benefits offered by this job

Employee discount

Flexible schedule

On-the-job training

Opportunities for advancement

Paid training

Referral program

Job summary

British Swim School - South Orlando is seeking a passionate Ambassador to work poolside. This critical role focuses on enhancing customer experience by engaging with students and families during swimming activities.

Responsibilities include setting up the pool deck, checking water conditions, and assisting instructors. Candidates should have strong interpersonal skills and ideally possess over a year of customer service experience. The position offers flexible hours and various employee benefits.

Qualifications

• Excellent interpersonal communication and organizational skills.
• Professional demeanor.
• 1+ years of customer service experience preferred.

Responsibilities

• Set up and break down the pool deck area before and after each shift.
• Check water chemistry and temperature before swim lessons.
• Welcome students and parents to the pool deck.
• Answer customer questions about accounts and swim program.
• Assist swim instructors as needed.
• Post media content and monitor social media.

Skills

Interpersonal communication

Organizational skills

Customer service experience

Job description

Benefits

• Company parties
• Competitive salary
• Opportunity for advancement
• Training & development

We are seeking a passionate and enthusiastic Ambassador to join our team. The "Deck Ambassador" works poolside at our swim school. This position plays a critical role in providing an excellent customer experience. As an Ambassador, you will play a vital role in engaging with students and families through various activities.

Your Typical Responsibilities

• Setting up and breaking down the pool deck area before and after each shift.
• Checking water chemistry and temperature prior to swim lessons.
• Welcoming students and parents/guardians to the pool deck area.
• Answering customers' questions about their account, their child’s progress, or about the program.
• Assist swim instructors and managers when needed during swim lessons.
• Post media content and monitor social media platforms.
• Work closely with other swim school staff to ensure seamless customer service.

Minimum Qualifications

• Excellent interpersonal communication and organizational skills.
• Have a responsible and professional demeanor.

Preferred Qualifications

• 1+ years of customer service experience
• Previous experience working with students is highly desirable
• A background in physical education, health club operations, or related fields is preferred.

Job Types

Full-time, Part-time

Pay

$14.00 - $16.00 per hour

Expected Hours

12 – 20 per week

Additional Benefits

• Employee discount
• Flexible schedule
• On-the-job training
• Opportunities for advancement
• Paid training
• Referral program