Poolside Customer Experience Specialist - Paid Training

Usswimschools; Glen Mills (MA); Sur place; USD 20 664 - 24 796; Temps partiel

Avantages offerts par ce poste

Free uniforms

Paid training

Competitive pay with bonus opportunities

Résumé du poste

A community-focused swim school is looking for a Customer Experience Specialist to enhance customer interactions and ensure a positive experience. The role involves managing the poolside area, welcoming families, and assisting instructors. Ideal candidates are professional, organized, and possess strong communication skills. Flexible 4-hour shifts occur mainly on weeknights and weekends, with specialized training provided. Join a dedicated team striving to reduce child drowning statistics and promote water safety.

Qualifications

• Excellent interpersonal communication and organizational skills.
• Have a responsible and professional demeanor.

Responsabilités

• Setting up and breaking down the pool deck area before and after each shift.
• Checking water chemistry and temperature prior to swim lessons.
• Welcoming students and parents/guardians to the pool deck area.
• Answering customers' questions about their account, their child’s progress, or about the program.
• Assist swim instructors and managers when needed during swim lessons.
• Post media content and monitor social media platforms.

Connaissances

Interpersonal communication

Organizational skills

Description du poste

A community-focused swim school is looking for a Customer Experience Specialist to enhance customer interactions and ensure a positive experience. The role involves managing the poolside area, welcoming families, and assisting instructors. Ideal candidates are professional, organized, and possess strong communication skills. Flexible 4-hour shifts occur mainly on weeknights and weekends, with specialized training provided. Join a dedicated team striving to reduce child drowning statistics and promote water safety.