Pool Deck Ambassador & Customer Experience Lead (Part-Time)

usssa-careers; Asheville (NC); On-site; USD 23,000 - 28,000; Part time

Benefits offered by this job

401(k) with 100% match

Bonuses

Paid training

Flexible schedule

Evening/weekend shifts

Job summary

British Swim School of Asheville is seeking a Customer Experience Specialist, known as a Deck Ambassador, to work poolside and deliver an exceptional customer experience. This role is part-time with afternoon/evening shifts and weekend coverage.

Typical hours are 3pm–7pm on weekdays with additional weekend slots. There is potential to advance to Swim Instructor with pay starting at $20 per hour, plus paid training and growth opportunities.

Qualifications

• Excellent interpersonal communication and organizational skills.
• Professional demeanor and reliability.
• Comfortable around both children and adults.
• High school diploma or equivalent.
• 1+ years of customer service experience preferred.

Responsibilities

• Set up and break down the pool deck area.
• Check water chemistry and temperature before lessons.
• Welcome students and guardians to the pool.
• Interact with swim families throughout lessons.
• Assist swim instructors and managers as needed.

Skills

Excellent interpersonal communication

Organizational skills

Professional demeanor

Child-friendly

Customer service

Education

High school diploma or equivalent

Job description

British Swim School of Asheville is seeking a Customer Experience Specialist, known as a Deck Ambassador, to work poolside and deliver an exceptional customer experience. This role is part-time with afternoon/evening shifts and weekend coverage.

Typical hours are 3pm–7pm on weekdays with additional weekend slots. There is potential to advance to Swim Instructor with pay starting at $20 per hour, plus paid training and growth opportunities.