Platform Trust & Safety Investigator

LandEarly; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

LandEarly is seeking a Trust & Safety Analyst to protect the integrity of our platform and ensure a safe experience for job seekers using auto-apply and job-matching tools.

You will monitor for abuse, fraud, and policy violations, investigate flagged accounts, and help refine processes to keep the platform secure as usage scales. This role emphasizes data-driven analysis and clear policy decisions.

Qualifications

• 1-3+ years in trust & safety or related risk/compliance.
• Strong analytical skills and spreadsheet proficiency.
• Excellent written communication and sound judgment in sensitive cases.

Responsibilities

• Review and investigate flagged accounts, applications, and user activity for fraud, abuse, or policy violations.
• Triage and respond to trust & safety escalations within defined service levels.
• Identify patterns of misuse and recommend detection improvements.
• Partner with engineering and product teams to improve automated detection rules and reduce false positives.
• Document investigation findings, decisions, and policy exceptions clearly.
• Contribute to and refine trust and safety policies, guidelines, and escalation workflows.

Skills

Trust & Safety

Fraud investigation

Analytical skills

Spreadsheet proficiency

Written communication

Independent work

Tools

Ticketing systems

SQL basics

Job description

LandEarly is seeking a Trust & Safety Analyst to protect the integrity of our platform and ensure a safe experience for job seekers using auto-apply and job-matching tools.

You will monitor for abuse, fraud, and policy violations, investigate flagged accounts, and help refine processes to keep the platform secure as usage scales. This role emphasizes data-driven analysis and clear policy decisions.