Plasma Center Tech I: Donor Care & Safe Collection

Octapharma Plasma, Inc.; Sacramento (CA); On-site; USD 25,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Holidays

Job summary

Octapharma Plasma, Inc. is seeking a role focused on donor eligibility, plasma collection, and product processing, maintaining strict compliance with FDA SOPs and related standards. The position involves operating plasmapheresis equipment, ensuring donor safety, and handling samples and shipments.

Strong attention to detail and customer service are essential. The role requires basic computer skills, English proficiency, and may include bilingual Spanish where location-specific.

Qualifications

• High school diploma or GED.
• 3 months' clerical or customer service experience preferred.
• State-specific certifications or licenses required.

Responsibilities

• Ensure compliance with all state, federal, and industry regulations (FDA SOPs, OSHA, CLIA, GMP) to maintain production standards and facility compliance.
• Maintain high levels of customer service, donor confidentiality, and positive donor experience.
• Monitor donor conditions and perform eligibility assessments, including vitals, microhematocrit, total protein testing, and donor registration, to ensure safety and product quality.
• Set up, prepare, and operate automated plasmapheresis equipment; respond to alarms, troubleshoot alerts, and disconnect donors upon procedure completion.
• Perform plasma collection and processing, including sterile products and sample handling, freezer organization, and preparation of shipments in compliance with SOPs and transportation regulations.
• Monitor freezer and refrigerator temperatures, report malfunctions, and document variances as required.
• Maintain cleanliness of the donor center and work areas, ensuring professional appearance, proper stocking, and safe disposal of biohazardous waste and spills.
• Maintain and perform quality control on donor center equipment according to SOPs and manufacturer instructions.
• Maintain complete and accurate recordkeeping in compliance with company SOPs.
• Provide oversight of product safety and quality by maintaining proper collection ratios, monitoring donor safety, and responding to adverse donor events.
• Troubleshoot machine issues and perform routine quality control checks on equipment.
• Perform other duties as assigned.

Skills

Customer service

Basic computer skills

Bilingual Spanish

Verbal & written communication

Attention to detail

Education

High school diploma or GED

Job description

Octapharma Plasma, Inc. is seeking a role focused on donor eligibility, plasma collection, and product processing, maintaining strict compliance with FDA SOPs and related standards. The position involves operating plasmapheresis equipment, ensuring donor safety, and handling samples and shipments.

Strong attention to detail and customer service are essential. The role requires basic computer skills, English proficiency, and may include bilingual Spanish where location-specific.