Plasma Center Technician I: Donor Safety & Care

Octapharma Plasma, Inc.; Denton (TX); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

HSA

FSA

Tuition reimbursement

Employee assistance program

Wellness program

401k retirement plan

Paid time off

Company paid holidays

Personal time off

Job summary

Octapharma Plasma, Inc. seeks a role focused on donor eligibility, plasma collection, and product processing with strict compliance to FDA, OSHA, CLIA, and GMP standards. You will ensure donor confidentiality and top-tier service while operating plasmapheresis equipment and handling samples in a fast-paced environment.

The position requires high school diploma and a short-term clerical/customer service background, with potential Spanish language preference depending on location.

Qualifications

• High school diploma or equivalent (GED).
• Three (3) months’ experience in clerical or customer service position preferred.

Responsibilities

• Ensure compliance with all state, federal, and industry regulations to maintain production standards and facility compliance.
• Maintain high levels of customer service, donor confidentiality, and positive donor experience.
• Monitor donor conditions and perform eligibility assessments to ensure safety and product quality.
• Set up, prepare, and operate automated plasmapheresis equipment; respond to alarms and troubleshoot alerts.
• Perform plasma collection and processing, including sample handling and shipments in compliance with SOPs.
• Monitor temperatures and document variances as required.
• Maintain cleanliness and proper disposal of biohazardous waste and spills.
• Maintain and perform quality control on donor center equipment per SOPs.
• Maintain complete and accurate recordkeeping in compliance with SOPs.
• Provide oversight of product safety and quality by monitoring donor safety and adverse events.
• Troubleshoot machine issues and perform routine quality checks.
• Perform other duties as assigned.

Skills

Customer service

English literacy

Basic computer skills

Spanish preferred

Education

High school diploma

Job description

Octapharma Plasma, Inc. seeks a role focused on donor eligibility, plasma collection, and product processing with strict compliance to FDA, OSHA, CLIA, and GMP standards. You will ensure donor confidentiality and top-tier service while operating plasmapheresis equipment and handling samples in a fast-paced environment.

The position requires high school diploma and a short-term clerical/customer service background, with potential Spanish language preference depending on location.