Plasma Center Team Lead: Customer Service & Training

CSL; Indianapolis (IN); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health benefits

401(k) Savings Program

Paid Time Off

Paid holidays

Job summary

CSL is seeking a Customer Service/Donor Center Associate in Indianapolis, IN to support donor screening, registration, and information dissemination. The role involves assisting qualified donors through screening procedures, answering questions, and helping maintain efficient donor flow.

Strong attention to safety, accuracy, and confidentiality is required. The position requires a high school diploma and at least 18 months of clerical or customer service experience, preferably in healthcare or

Qualifications

• High school diploma required.
• Minimum 18 months experience in a clerical or customer service role; healthcare or plasma collection experience preferred.
• Ability to perform basic math calculations.

Responsibilities

• Assist donors with screening, health history, and basic questions about donation process.
• Register applicants and donors as trained; support donor flow through the center.
• Explain donation process, screening tests, appointment system, fees, policies, nutrition.

Education

High school diploma

Job description

CSL is seeking a Customer Service/Donor Center Associate in Indianapolis, IN to support donor screening, registration, and information dissemination. The role involves assisting qualified donors through screening procedures, answering questions, and helping maintain efficient donor flow.

Strong attention to safety, accuracy, and confidentiality is required. The position requires a high school diploma and at least 18 months of clerical or customer service experience, preferably in healthcare or