Pilates Studio Member Sales & Service Pro

Club Pilates PARENT-PH; Scottsdale (AZ); Presencial; USD 21.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free Pilates classes

Merchandise discounts

Growth opportunities

Employee status

Descripción de la vacante

Club Pilates is seeking a motivated Member Sales & Service Specialist to greet guests, chat with prospects, and convert them into members. You will handle calls, tours, and intro class bookings while delivering outstanding customer service and building relationships with our community.

The role emphasizes sales acuity, enthusiasm, and a team-first mindset in a fast-growing studio environment. The company offers growth opportunities and employee perks such as free classes.

Formación

• Excellent communication and interpersonal skills across in-person, phone, text, and email.
• Public speaking in groups up to 12 people.
• Strong sales and customer service skills.
• Goal-oriented with ability to achieve membership, retail, and service objectives.
• Ability to learn and use Club Ready software.

Responsabilidades

• Respond to customer emails, texts, and phone calls and return contact the same day.
• Execute sales protocols for prospect follow-up, membership sales, or intro class booking.
• Provide exceptional customer service to all studio clients by in-person, phone, text, or email.
• Conduct tours of the facility and engage with individuals.
• Meet or exceed sales call goals per shift and KPI targets.
• Achieve personal and studio-level sales goals.
• Help maintain a clean, orderly studio and participate in events.

Conocimientos

Communication

Public speaking

Sales

Customer service

Goals/targets

Club Ready

Punctuality

Team player

Adaptability

Stamina

Hearing

Transportation

Herramientas

Club Ready software

Descripción del empleo

Club Pilates is seeking a motivated Member Sales & Service Specialist to greet guests, chat with prospects, and convert them into members. You will handle calls, tours, and intro class bookings while delivering outstanding customer service and building relationships with our community.

The role emphasizes sales acuity, enthusiasm, and a team-first mindset in a fast-growing studio environment. The company offers growth opportunities and employee perks such as free classes.