Pilates Studio: Member Sales & Service Pro

Empowered Pilates - CO; Phoenix (AZ); Presencial; USD 21.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free Pilates classes

Commission on sales

Employee status (W2)

Merchandise discounts

Growth opportunities

Descripción de la vacante

Club Pilates in Phoenix is seeking an energetic Member Sales & Service Specialist to engage with prospects, book intro classes, and convert them into members. The role emphasizes friendly, confident communication and a passion for customer service.

You will handle emails, calls, tours, and sales follow-up, while contributing to a lively studio culture with growth opportunities and a strong team environment. Starting pay is $15.15/hour plus commissions and free classes.

Formación

• Excellent communication and interpersonal skills in person, on the telephone, via email, and text message.
• Must be comfortable with public speaking in groups of up to 12 people.
• Strong sales and customer service skills.
• Goal-oriented with an ability to achieve membership, retail, and service objectives.
• Ability to learn and use the Club Ready software system.
• Punctual, reliable and professional.

Responsabilidades

• Respond to customer emails, text messages and phone calls, including same-day responses and escalation to management as needed.
• Execute sales protocols for prospect follow-up, membership sales, or intro class booking.
• Provide exceptional customer service to all clients via in-person, phone, text, or email.
• Conduct tours of the facility while actively engaging with individuals.
• Meet or exceed sales call goals per shift and KPI targets.
• Achieve personal and studio-level sales goals.
• Help maintain a clean and orderly studio.
• Participate in special events to promote the studio.

Conocimientos

Excellent communication

Public speaking

Sales and customer service

Teamwork

Adaptability

Punctuality

Herramientas

Club Ready

Descripción del empleo

Club Pilates in Phoenix is seeking an energetic Member Sales & Service Specialist to engage with prospects, book intro classes, and convert them into members. The role emphasizes friendly, confident communication and a passion for customer service.

You will handle emails, calls, tours, and sales follow-up, while contributing to a lively studio culture with growth opportunities and a strong team environment. Starting pay is $15.15/hour plus commissions and free classes.