Phlebotomy Specialist – Patient Service Center

Beth Israel Lahey Health; Brookline (MA); On-site; USD 30,000 - 41,000; Full time

Job summary

Beth Israel Lahey Health is seeking a Patient Service Center Phlebotomist to join our expanding team. You will perform specimen collections, provide excellent customer service, and represent the BILH Laboratories to patients across PSCs and doctor offices.

You will collect specimens by venipuncture or capillary methods for all ages, verify patient information in the system, and support training and QA activities while traveling to different sites as needed.

Qualifications

• High School diploma or GED.
• Associate’s Degree or college classes welcomed.
• Strong verbal and written communication skills.
• Strong attention to detail.
• Ability to work independently or in a team environment.
• Comfortable working with minimal supervision.
• Basic familiarity with computer applications preferred.
• Phlebotomy certification from ASCP or another accredited agency preferred.
• Previous experience as a phlebotomist preferred.
• One or more years previous experience working in lab Patient Service Centers preferred.

Responsibilities

• Provide excellent phlebotomy and phlebotomy-related services for all patients.
• Validate and/or update patient demographics and information in the BILH system; collect and enter data for other patients.
• Collect specimens by venipuncture and capillary techniques for all age groups.
• Prepare specimens for transport to the BILH laboratory.
• Perform administrative/clerical duties to open/close the PSC daily.
• Assist in training, coaching, and mentoring PSC Phlebotomists as directed.
• Travel to additional PSCs and doctor offices when needed.
• Read, understand, and comply with departmental policies and procedures.
• Report to the Phlebotomy Supervisor and participate in QA programs.

Skills

Verbal Communication

Written Communication

Attention to Detail

Independence

Teamwork

Computer Literacy

Phlebotomy Certification

Phlebotomy Experience

Lab PSC Experience

Education

High School diploma or GED

Associate’s Degree welcomed

Job description

Beth Israel Lahey Health is seeking a Patient Service Center Phlebotomist to join our expanding team. You will perform specimen collections, provide excellent customer service, and represent the BILH Laboratories to patients across PSCs and doctor offices.

You will collect specimens by venipuncture or capillary methods for all ages, verify patient information in the system, and support training and QA activities while traveling to different sites as needed.