Patient Service Center Phlebotomist - Impactful Care

Beth Israel Lahey Health; Stratham (NH); Hybrid; USD 46,000 - 62,000; Full time

Job summary

Beth Israel Lahey Health is seeking a Patient Service Center Phlebotomist to join our growing team in New Hampshire. This role works in a Patient Service Center located in a primary care practice, doctor’s office, or medical office building, performing specimen collections and delivering outstanding customer service.

You will collect blood samples by venipuncture and capillary techniques for all ages, validate patient data in the system, and support daily PSC operations.

Qualifications

• High School diploma or GED.
• Associate's Degree or college classes welcomed.
• Strong verbal and written communication skills.
• Strong attention to detail.
• Ability to work independently or in a team environment.
• Comfortable working with minimal supervision.
• Basic familiarity with computer applications preferred.
• Phlebotomy certification from ASCP or another accredited agency preferred.
• Previous experience as a phlebotomist preferred.
• One or more years previous experience working in lab Patient Service Centers preferred.

Responsibilities

• Provide excellent phlebotomy and phlebotomy-related services for all patients.
• Validate and/or update patient demographic and information in a BILH computer system, and, for other patients, collect and accurately enter the patient’s demographic information, insurance information, and lab test orders into a BILH computer system.
• Collect specimens according to established procedures, including blood collections by venipuncture and capillary techniques, for all age groups.
• Prepare all collected specimens for transport via a courier service to a BILH laboratory.
• Perform administrative and clerical duties as necessary to open, operate, and close the Patient Service Center on a daily basis.
• Perform additional duties when requested by the Phlebotomy Supervisor, such as assisting in training, coaching, and mentoring PSC Phlebotomists.
• Travel to additional Patient Service Centers and doctor's office sites when needed.
• Read, understand, and comply with all departmental policies and procedures.
• Report to, receive training from, and take direction from the Phlebotomy Supervisor responsible for the assigned Patient Service Center.
• Participate in lab QA programs, competency assessments, and continuing education.
• Consistently provide services that meet the needs of patients and providers, and that help ensure a high degree of patient satisfaction with the services provided.
• Perform other similar tasks requested by the Phlebotomy Supervisor or the Manager of BILH Phlebotomy Services.

Skills

Strong verbal and written iletişim

Education

Phlebotomy certification (ASCP)

Job description

Beth Israel Lahey Health is seeking a Patient Service Center Phlebotomist to join our growing team in New Hampshire. This role works in a Patient Service Center located in a primary care practice, doctor’s office, or medical office building, performing specimen collections and delivering outstanding customer service.

You will collect blood samples by venipuncture and capillary techniques for all ages, validate patient data in the system, and support daily PSC operations.