Phlebotomy & Member Services Specialist

One Medical; Boston (MA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Free One Medical memberships

401K match

Paid time off

Flexible schedule

Job summary

One Medical is hiring a Phlebotomist/Administrative Assistant to deliver venipuncture and administrative support in a Boston office. You will be the first point of contact, ensuring an exceptional patient experience and seamless care journey.

You will perform venipuncture, handle front desk duties, and support providers with clerical tasks while maintaining the office environment and mastering our tech tools like EMR, Slack, and G‑suite.

Qualifications

• 6+ months of relevant medical assistant or phlebotomy experience.
• Strong customer service and communication skills.
• High School Diploma or equivalent.

Responsibilities

• Provide venipuncture and clinical support services with strong patient care.
• Manage front desk tasks including intake and scheduling.
• Answer patient messages and assist providers with clerical duties.
• Maintain accurate specimen labeling and handling.
• Master our technology suite (Slack, G‑suite, Zoom, Circulation, RingCentral, EMR).
• Open and close duties and daily office upkeep.
• Support billing inquiries and DOH reporting.

Skills

Venipuncture

Customer service

Verbal & written communication

Team player

Empathy & compassion

Adaptability

Education

High School Diploma or equivalent

Tools

Slack

G-suite

Zoom

Circulation

RingCentral

EMR System

Job description

One Medical is hiring a Phlebotomist/Administrative Assistant to deliver venipuncture and administrative support in a Boston office. You will be the first point of contact, ensuring an exceptional patient experience and seamless care journey.

You will perform venipuncture, handle front desk duties, and support providers with clerical tasks while maintaining the office environment and mastering our tech tools like EMR, Slack, and G‑suite.