Phlebotomy & Front Desk Specialist - Lab & Member Care

One Medical; Boston (MA); On-site; USD 35,000 - 38,000; Full time

Benefits offered by this job

Paid sabbatical for every five years

Free One Medical memberships for you,

Employee Assistance Program - FreeConf

Competitive Medical, Dental and Vision

Pre‑Tax commuter benefits

PTO cash outs

Job summary

One Medical is seeking a Phlebotomist/Administrative Assistant to support venipuncture and essential lab services in a busy Boston office. You will ensure a welcoming, efficient patient experience at the front desk and lab, while assisting providers and maintaining accurate records.

This role blends clinical duties with administrative support to keep our office running smoothly. The position requires strong customer service, effective communication, and a passion for helping patients navigate

Qualifications

• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist.
• Strong customer service skills and ability to deliver customer‑centric solutions.
• Strong written and verbal communication skills.
• A High School Diploma or equivalent.

Responsibilities

• Provide venipuncture and clinical support at the front desk and lab.
• Manage patient intake, same-day scheduling, and follow-up where appropriate.
• Respond to patient messages and assist providers and team with clerical tasks.

Skills

Phlebotomy

Customer service

Venipuncture

Communication skills

Education

High School Diploma

Tools

EMR System

Slack

G-Suite

Job description

One Medical is seeking a Phlebotomist/Administrative Assistant to support venipuncture and essential lab services in a busy Boston office. You will ensure a welcoming, efficient patient experience at the front desk and lab, while assisting providers and maintaining accurate records.

This role blends clinical duties with administrative support to keep our office running smoothly. The position requires strong customer service, effective communication, and a passion for helping patients navigate