Phlebotomist & Lab Services Specialist

onemedical; Boston (MA); In loco; USD 25.000 - 39.000; Tempo pieno

Descrizione del lavoro

One Medical is seeking a Phlebotomist/Administrative Assistant (Lab Services Specialist/Member Support Specialist) to perform venipuncture and provide clinical support while delivering a premier patient experience in a busy office environment. You will handle patient intake, scheduling, and follow‑ups, and assist with billing inquiries and clerical duties.

As a strong team player, you’ll maintain high standards of care, ensure accurate specimen handling, and master our tech stack (EMR, Slack,

Competenze

• Proven venipuncture technique and patient interaction
• Strong verbal and written communication skills
• Ability to work in a fast paced environment
• Customer-centric service mindset

Mansioni

• Provide venipuncture and clinical support in the office
• Greet and assist patients at the front desk and lab areas
• Manage patient intake, scheduling, and follow-up tasks
• Support billing queries and basic administrative duties
• Maintain lab supplies, labeling, and sterilization
• Interact with providers and virtual medical team as needed
• Operate technology tools (Slack, G-suite, Zoom, EMR) for daily tasks
• Keep lobby and work areas clean and on-brand

Conoscenze

Venipuncture

Patient service

Communication

Teamwork

Problem solving

Strumenti

Slack

G-suite

Zoom

EMR System

Descrizione del lavoro

One Medical is seeking a Phlebotomist/Administrative Assistant (Lab Services Specialist/Member Support Specialist) to perform venipuncture and provide clinical support while delivering a premier patient experience in a busy office environment. You will handle patient intake, scheduling, and follow‑ups, and assist with billing inquiries and clerical duties.

As a strong team player, you’ll maintain high standards of care, ensure accurate specimen handling, and master our tech stack (EMR, Slack,