Phlebotomist & Lab Services Specialist

One Medical; Boston (MA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Paid sabbatical

Free memberships

Employee Assistance Program

Medical, Dental and Vision plans

Pre-Tax commuter benefits

PTO cash outs

401K match

Maternity and paternity leave

Life Insurance

Disability Insurance

CME stipend

Rounds participation

Discounted conference rate

Job summary

One Medical is seeking a Phlebotomist/Administrative Assistant to deliver venipuncture and clinical support at our Boston Seaport office. You will ensure a friendly, efficient patient journey and act as the first point of contact for patients and teammates.

You will use your interpersonal skills to remove barriers to care, handle front desk tasks, and assist providers and the care team with various administrative duties, while thriving in a fast-paced, service-driven environment.

Qualifications

• 6+ months of relevant experience as Medical Assistant or Phlebotomist.
• Strong customer service and communication skills.
• Proficiency with multiple software systems and internet navigation.
• Ability to work collaboratively with diverse teams.
• Attention to privacy and healthcare compliance.

Responsibilities

• Use C-I-CARE framework in all patient interactions to ensure an outstanding in-office experience.
• Provide venipuncture services and clinical support across age groups.
• Assist with extended scope duties (non-blood collection, EKGs, vitals, vaccines, tests).
• Maintain proper specimen labeling, handling, and inventory control.
• Support team with clerical tasks, billing inquiries, and medical record review.
• Perform front-of-house duties: check-in/out, insurance verification, and prep tests.
• Contribute to team development through huddles and problem-solving, assist providers as needed.
• Perform opening/closing duties and maintain office aesthetic and organization.
• Master our tech stack to communicate and complete daily tasks.

Skills

Venipuncture

Customer service

Communication

Team player

Problem solving

Education

High School Diploma or equivalent

Tools

Slack

G-Suite

Zoom

Circulation

RingCentral

EMR System

Job description

One Medical is seeking a Phlebotomist/Administrative Assistant to deliver venipuncture and clinical support at our Boston Seaport office. You will ensure a friendly, efficient patient journey and act as the first point of contact for patients and teammates.

You will use your interpersonal skills to remove barriers to care, handle front desk tasks, and assist providers and the care team with various administrative duties, while thriving in a fast-paced, service-driven environment.