Phlebotomist & Front Desk Lab Services Specialist

One Medical; Bethesda (MD); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Free One Medical memberships for you &

Paid sabbatical every five years

401K match

PTO cash outs

Job summary

One Medical is hiring a Phlebotomist/Front Desk at our Bethesda, MD office. You will perform venipuncture and provide clinical support while ensuring an exceptional in-office experience. You’ll be the first point of contact for patients, manage intake and scheduling, and assist providers and the care team with clerical tasks.

Strong communication and teamwork are essential. We offer a comprehensive benefits package and a schedule that includes opening/closing duties.

Qualifications

• Minimum 6 months of experience as Medical Assistant or Phlebotomist outside training/externship
• Strong customer service and relationship-building skills
• Strong written and verbal communication skills
• High School Diploma or equivalent
• Proficient with typing and multiple software systems
• Experience collaborating across multidisciplinary teams is a plus
• Demonstrated ability to deliver patient-centered care and adapt quickly to new tasks

Responsibilities

• Perform venipuncture and clinical support tasks
• Greet and assist patients at the front desk and manage patient intake
• Answer patient messages and assist providers with clerical duties
• Maintain office lobby appearance and ensure brand experience
• Use and master the technology stack (Slack, G-suite, Zoom, EMR) to complete daily work
• Open and close office duties and restock supplies
• Coordinate with practice coordinator and operations on scheduling and follow-up

Skills

Customer service

Verbal communication

Written communication

Education

High School Diploma or equivalent

Tools

Slack

G-suite

Zoom

EMR System

RingCentral

Job description

One Medical is hiring a Phlebotomist/Front Desk at our Bethesda, MD office. You will perform venipuncture and provide clinical support while ensuring an exceptional in-office experience. You’ll be the first point of contact for patients, manage intake and scheduling, and assist providers and the care team with clerical tasks.

Strong communication and teamwork are essential. We offer a comprehensive benefits package and a schedule that includes opening/closing duties.