Patient Care Phlebotomist & Front Desk Admin

onemedical; San Francisco (CA); On-site; USD 36,000 - 55,000; Full time

Job summary

One Medical is seeking a Phlebotomist/Administrative Assistant to deliver exceptional patient experiences in-office. You will perform venipuncture and provide clinical support, acting as a friendly ambassador who ensures smooth patient intake, scheduling, and billing inquiries.

You will handle front desk tasks, assist providers, and maintain high standards for specimen handling, while leveraging EMR and collaboration tools to support the care team. Strong communication and empathy are essential.

Qualifications

• Phlebotomy experience with venipuncture and specimen collection.
• Strong verbal and written communication with patients and teammates.
• Customer-focused mindset and empathetic approach to care.

Responsibilities

• Perform venipuncture and provide clinical support services in-office.
• Assist with front desk tasks including check-in/check-out and insurance verification.
• Maintain accurate specimen labeling, handling, and processing.
• Answer patient messages and follow up on lab cases for clinicians.
• Support providers and virtual medical team with clerical duties and forms.
• Operate within the C-I-CARE framework to ensure a positive patient experience.
• Master the technology suite (Slack, G-suite, Zoom, EMR, RingCentral) for daily work.

Skills

Phlebotomy/venipuncture

Customer service

Communication

Tools

Electronic Medical Record (EMR) System

Slack

G-Suite

Zoom

Circulation

RingCentral

Job description

One Medical is seeking a Phlebotomist/Administrative Assistant to deliver exceptional patient experiences in-office. You will perform venipuncture and provide clinical support, acting as a friendly ambassador who ensures smooth patient intake, scheduling, and billing inquiries.

You will handle front desk tasks, assist providers, and maintain high standards for specimen handling, while leveraging EMR and collaboration tools to support the care team. Strong communication and empathy are essential.