Phlebotomy & Front Desk Pro — Lab Services

One Medical; Arlington (VA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Free One Medical memberships

401K match

Paid sabbatical

PTO cash outs

Life Insurance

Disability insurance

EAP services

Medical, dental and vision plans

Job summary

One Medical in Arlington, VA is hiring a Phlebotomist/Administrative Assistant (Lab Services Specialist/Member Support Specialist). You’ll provide venipuncture and clinical support while delivering an exceptional patient experience in a warm, efficient environment.

You will be the first point of contact, help manage schedules, billing questions, and liaise with providers and the virtual medical team. The role requires strong communication, empathy, and reliability, with a full-time schedule

Qualifications

• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist.
• Strong customer service skills and ability to build relationships.
• Strong written and verbal communication skills.
• High School Diploma or equivalent.
• Proficiency with typing and using multiple software systems.
• Experience working with collaborative, multi-disciplinary teams.
• Ability to deliver patient-centered care with empathy.

Responsibilities

• Use the C-I-CARE framework in all patient interactions to ensure a positive in-office experience.
• Provide venipuncture services across age ranges (pediatrics to geriatrics).
• Perform and assist with extended scope duties (non-blood specimens, EKGs, vitals, vaccines, etc.).
• Maintain proper specimen labeling, handling, processing, inventory and sterilization.
• Assist with lab and clerical duties for providers and the virtual medical team.
• Handle front desk duties including check-in/out and insurance verification.
• Attend team huddles and support providers with ad hoc requests.
• Open/close duties and maintain office appearance; restock supplies.
• Master technology stack (Slack, G-suite, Zoom, EMR) to complete daily work.

Skills

Phlebotomy

Customer service

Communication skills

Typing

Team collaboration

Clinical support

Education

High School Diploma

Job description

One Medical in Arlington, VA is hiring a Phlebotomist/Administrative Assistant (Lab Services Specialist/Member Support Specialist). You’ll provide venipuncture and clinical support while delivering an exceptional patient experience in a warm, efficient environment.

You will be the first point of contact, help manage schedules, billing questions, and liaise with providers and the virtual medical team. The role requires strong communication, empathy, and reliability, with a full-time schedule