Pharmacy Support Specialist — Patient Care & Order Entry

Talentify; Young Harris (GA); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid time off

Retirement savings plan

Tuition reimbursement

Employee discounts

Job summary

Talentify is seeking a customer-focused team member to handle inquiries, educate customers on products you can provide, and ensure accurate data entry. This role involves assisting with training and maintaining precise records while supporting compliant patient care.

The position emphasizes effective communication, attention to detail, and the ability to work with others in a fast-paced environment.

Qualifications

• Read and analyze patient orders and documents.
• Understand pharmacy prescription terminology.
• Communicate clearly with coworkers and patients.
• Assist with employee training as needed.
• Calculate figures for frequency and doses dispensed.
• Follow oral and written instructions precisely.

Responsibilities

• Communicate with customers via inbound and outbound calls and dialer-generated calls.
• Assess customer needs for additional products or services.
• Verify compliance with physician orders.
• Educate customers about products and services.
• Document calls in the computerized record-keeping system.
• Enter customer orders into the computerized system.
• Update demographic information in records.

Skills

Customer communication

Team collaboration

Training others

Numerical literacy

Education

High School Diploma or GED

1–3 months related experience

Tools

Computer entry

Job description

Talentify is seeking a customer-focused team member to handle inquiries, educate customers on products you can provide, and ensure accurate data entry. This role involves assisting with training and maintaining precise records while supporting compliant patient care.

The position emphasizes effective communication, attention to detail, and the ability to work with others in a fast-paced environment.