Pharmacy Patient Support Specialist

externallincarecareers; Spartanburg (SC); On-site; USD 34,000 - 46,000; Full time

Job summary

externallincarecareers in Spartanburg, SC is seeking a detail-oriented Customer Support Associate to handle inbound/outbound calls, educate customers on products, enter orders, and update records. This role requires strong communication, basic data entry, and the ability to work with pharmacy terminology.

You will read patient orders, assist with training, and ensure accuracy of demographic information while complying with licensing requirements.

Qualifications

• High School Diploma or GED or 1–3 months related experience
• Computer entry required
• Licensing requirements for location may apply

Responsibilities

• Handle inbound/outbound calls and educate customers on products/services
• Document calls and enter customer orders in systems
• Verify and update demographic information in records
• Read and analyze patient orders and pharmacy terminology
• Assist with training of employees and collaborate with coworkers

Skills

Customer communication

Data entry

Pharmacy terminology

Training others

Order entry

Demographics updates

Education

High School Diploma / GED

Tools

Computer systems

Job description

externallincarecareers in Spartanburg, SC is seeking a detail-oriented Customer Support Associate to handle inbound/outbound calls, educate customers on products, enter orders, and update records. This role requires strong communication, basic data entry, and the ability to work with pharmacy terminology.

You will read patient orders, assist with training, and ensure accuracy of demographic information while complying with licensing requirements.