Pharmacy Patient Support Specialist

externallincarecareers; Inverness (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

Externallincarecareers in Florida is seeking a detail-oriented individual to communicate with customers, answer questions, and support compliance with physician orders. The role includes documenting calls, entering orders, and updating demographic information in computerized records.

Responsibilities also include reading patient orders, understanding pharmacy terminology, collaborating with coworkers and patients, and assisting with training.

Qualifications

• High school diploma or GED, or 1–3 months related experience.
• Basic computer entry skills required.
• Licensing requirements must be met for the location.

Responsibilities

• Communicates with customers via inbound/outbound calls and automated dialer.
• Assesses needs for additional products/services and educates customers.
• Documents calls and enters orders in computerized systems.
• Verifies and updates demographic information in records.
• Reads orders and understands pharmacy terminology.
• Supports training of employees.

Skills

Customer communication

Documentation

Team培训 support

Prescription terminology understanding

Education

High School Diploma or GED

Tools

Computer data entry

Job description

Externallincarecareers in Florida is seeking a detail-oriented individual to communicate with customers, answer questions, and support compliance with physician orders. The role includes documenting calls, entering orders, and updating demographic information in computerized records.

Responsibilities also include reading patient orders, understanding pharmacy terminology, collaborating with coworkers and patients, and assisting with training.