Pharmacy Customer Care Specialist

externallincarecareers; Marquette (MI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition reimbursement

Job summary

externallincarecareers seeks a customer communication specialist to interact with customers, answer questions, and educate them on products/services. The role involves documenting calls, entering orders, and verifying demographic information in a computerized system.

The position emphasizes accuracy with pharmacy terminology and collaboration with coworkers to support compliance and patient care.

Qualifications

• High School Diploma or GED or 1–3 months related experience.
• Computer entry required.
• Must meet licensing requirements for specific location.

Responsibilities

• Communicates with customers via inbound and outbound calls.
• Assesses need for additional products/services and educates customers.
• Documents calls in computerized record keeping system and enters orders.
• Verifies and updates demographic information in records.

Skills

Customer communication

Documentation

Data entry

Pharmacy terminology

Education

High School Diploma or GED

Tools

Computer systems

Order entry systems

Job description

externallincarecareers seeks a customer communication specialist to interact with customers, answer questions, and educate them on products/services. The role involves documenting calls, entering orders, and verifying demographic information in a computerized system.

The position emphasizes accuracy with pharmacy terminology and collaboration with coworkers to support compliance and patient care.