Pharmacy Patient Services Specialist

externallincarecareers; Bellingham (WA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

Tuition reimbursement

Employee discounts

Referral program

Job summary

externallincarecareers is seeking a customer service focused agent in Washington. You will handle inbound and outbound calls, assess customer needs, and document interactions in our computerized system.

You will enter orders, verify demographics, and provide product information with professional accuracy. This hourly role emphasizes attention to detail, effective communication with patients and coworkers, and adherence to physician orders.

Qualifications

• HD/GED required or equivalent experience.
• Computer entry required.
• Licensing requirements per location may apply.

Responsibilities

• Communicate with customers via inbound/outbound calls.
• Assess customer need for products/services.
• Verify and update demographic information in records.
• Enter customer orders in system.
• Document calls in the record-keeping system.
• Educate customers about products/services.

Skills

Customer communication

Documentation

Data entry

Attention to detail

Ability to learn pharmacy terms

Education

High School Diploma / GED

1–3 months related experience/training

Tools

Computerized record system

Job description

externallincarecareers is seeking a customer service focused agent in Washington. You will handle inbound and outbound calls, assess customer needs, and document interactions in our computerized system.

You will enter orders, verify demographics, and provide product information with professional accuracy. This hourly role emphasizes attention to detail, effective communication with patients and coworkers, and adherence to physician orders.