Pharmacy Customer Service Specialist

externallincarecareers; Cleveland (OH); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Tuition reimbursement

Employee discounts

Job summary

externallincarecareers seeks a customer-focused service professional to manage calls, assess needs, and educate customers on products. The role includes documenting interactions, processing orders, and updating demographic information in the system.

The position requires basic computer entry skills, a high school diploma or GED, and adherence to location-specific licensing requirements. This is a full-time on-site role with opportunities for training and advancement.

Qualifications

• High School Diploma or GED
• Computer data entry required
• Licensing requirements may apply by location

Responsibilities

• Communicate with customers via inbound/outbound calls
• Assess customer needs for products/services
• Educate customers about products/services
• Document calls in the record system
• Enter customer orders into the system
• Verify/update demographic information in records

Skills

Communication

Customer service

Documentation

Data entry

Education

High School Diploma/GED

Computer entry

Job description

externallincarecareers seeks a customer-focused service professional to manage calls, assess needs, and educate customers on products. The role includes documenting interactions, processing orders, and updating demographic information in the system.

The position requires basic computer entry skills, a high school diploma or GED, and adherence to location-specific licensing requirements. This is a full-time on-site role with opportunities for training and advancement.