Pharmacy Navigator & MTM Technician

HealthFirst; Guin (AL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) contributions

Job summary

Healthfirst is seeking a dedicated Pharmacy Technician to support MTM services, coordinate refills and new prescriptions, and collaborate with providers to improve medication adherence. You will engage with patients, pharmacists, and community pharmacies to ensure optimal therapy and accessible care.

The role requires strong communication skills, relevant certification, and the ability to navigate financial barriers for patients.

Qualifications

• Must have strong written and verbal communication with patients, providers and pharmacists.
• Certification as Pharmacy Technician (PTCB/NHA) or active state license.
• Bilingual abilities are a plus for this role.

Responsibilities

• Review medication lists to support adherence and reduce barriers to therapy as the member's Pharmacy Navigator.
• Facilitate refills, new prescriptions, appointments, and access to medications, including for financial hardship cases.
• Coordinate MTM interventions with Healthfirst pharmacists and other partners within the care plan.
• Communicate with community pharmacies to monitor medication adherence and update care teams.
• Conduct patient health assessments to identify barriers to adherence and care access.
• Handle member and provider communications via phone or in person when needed.
• Perform additional duties as required.

Skills

Communication

Bilingual

Patient communication

Education

High School Diploma or GED

PTCB or state-licensed Pharmacy Technician certification

Job description

Healthfirst is seeking a dedicated Pharmacy Technician to support MTM services, coordinate refills and new prescriptions, and collaborate with providers to improve medication adherence. You will engage with patients, pharmacists, and community pharmacies to ensure optimal therapy and accessible care.

The role requires strong communication skills, relevant certification, and the ability to navigate financial barriers for patients.