Pharmacy Navigator & MTM Specialist

HealthFirst; Maryland City (MD); Sur place; USD 42 000 - 62 000; Plein temps

Avantages offerts par ce poste

Medical coverage

Dental coverage

Vision coverage

401k plan

Incentives & recognition

Life insurance

Résumé du poste

Healthfirst is seeking a Pharmacy Technician to act as a MTM-focused Pharmacy Navigator, reviewing medication lists, resolving barriers to adherence, and coordinating medication access for members. The role emphasizes collaboration with Healthfirst pharmacists and external partners to deliver integrated MTM interventions.

The candidate will document care, communicate with providers, and monitor adherence while supporting patients through refills, appointments, and financial assistance

Qualifications

• High School Diploma or GED from an accredited institution.
• Experience communicating with patients, providers, and pharmacists on medication issues.
• Nationally certified Pharmacy Technician (PTCB, NHA) or registered/licensed Pharmacy Technician in good standing.
• Bilingual skills and Medication Therapy Management Certificate are preferred.

Responsabilités

• Performs review of medication lists to understand and eliminate barriers to medication therapy while serving as the member's Pharmacy Navigator to achieve proper medication adherence, minimize gaps in therapy, and prevent medication related adverse events
• Facilitates member access to medication(s) by obtaining refills, facilitating new prescriptions, setting up appointments, facilitating access to medications for members experiencing financial issues, aligning refills to reduce frequency of pharmacy visits, documenting the care delivered, and communicating information to other providers
• Partners with Healthfirst Pharmacists and other internal and external partners to communicate a medication treatment plan and/or coordinate and integrate an MTM intervention within the broader healthcare management services
• Partners with community pharmacies to monitor and communicate member medication adherence
• Performs patient health assessments to collect information regarding patient medication profile to identify potential barriers which could lead to poor medication adherence
• Handles member and provider communications telephonically (in person may be required in certain situations)
• Additional duties as necessary

Connaissances

Communication with patients

Verbal communication

Pharmacy technician certification

Bilingual skills (preferred)

Formation

High School Diploma or GED

Description du poste

Healthfirst is seeking a Pharmacy Technician to act as a MTM-focused Pharmacy Navigator, reviewing medication lists, resolving barriers to adherence, and coordinating medication access for members. The role emphasizes collaboration with Healthfirst pharmacists and external partners to deliver integrated MTM interventions.

The candidate will document care, communicate with providers, and monitor adherence while supporting patients through refills, appointments, and financial assistance