Pharmacy Navigator & MTM Technician

HealthFirst; Alabama; On-site; USD 42,000 - 66,000; Full time

Job summary

Healthfirst is seeking a Pharmacy Technician MTM Navigator to support members’ medication therapy management and adherence efforts. You will review medication lists, coordinate refills, and partner with pharmacists and providers to implement MTM plans.

Telephonic communications with members and providers are common, with in-person if required. The role requires a high school diploma or GED, current national certification (PTCB/NHA) or active state license, and strong communication skills;

Qualifications

• High School Diploma or GED from an accredited institution.
• Experience communicating with patients, providers, and pharmacists on medication and medication related issues.
• Nationally certified Pharmacy Technician in good standing (i.e., PTCB, NHA) or registered or licensed Pharmacy Technician in good standing.

Responsibilities

• Performs review of medication lists to understand and eliminate barriers to medication therapy while serving as the member's Pharmacy Navigator to achieve proper medication adherence, minimize gaps in therapy, and prevent medication related adverse events
• Facilitates member access to medication(s) by obtaining refills, facilitating new prescriptions, setting up appointments, facilitating access to medications for members experiencing financial issues, aligning refills to reduce frequency of pharmacy visits, documenting the care delivered, and communicating information to other providers
• Partners with Healthfirst Pharmacists and other internal and external partners to communicate a medication treatment plan and/or coordinate and integrate an MTM intervention within the broader healthcare management services
• Partners with community pharmacies to monitor and communicate member medication adherence
• Performs patient health assessments to collect information regarding patient medication profile (prescriptions, OTC medications, and/or homeopathic/herbal therapy) to identify potential barriers which could lead to poor medication adherence including medication and/or patient-related factors, or access to care
• Handles member and provider communications telephonically (in person may be required in certain situations)
• Additional duties as necessary

Skills

Communication skills

Bilingual skills

Education

High School Diploma or GED

Medication Therapy Management Certificate

PTCB/NHA certification or licensed Pharmacy Technician

Job description

Healthfirst is seeking a Pharmacy Technician MTM Navigator to support members’ medication therapy management and adherence efforts. You will review medication lists, coordinate refills, and partner with pharmacists and providers to implement MTM plans.

Telephonic communications with members and providers are common, with in-person if required. The role requires a high school diploma or GED, current national certification (PTCB/NHA) or active state license, and strong communication skills;