Pharmacy Navigator: MTM & Patient Adherence

HealthFirst; Orangeburg (SC); On-site; USD 43,000 - 66,000; Full time

Job summary

Healthfirst is seeking a Pharmacy Technician MTM Navigator to review medication lists, resolve barriers to adherence, and coordinate MTM services with internal and external partners. The role involves assisting members with refills, new prescriptions, and access needs while documenting care and communicating with providers.

Qualifications include a High School Diploma or GED and active Pharmacy Technician certification or licensure. Bilingual skills and MTM certification are preferred.

Qualifications

• High School Diploma or GED required.
• Experience communicating with patients, providers, and pharmacists on medication issues.
• Nationally Certified Pharmacy Technician (PTCB/NHA) or licensed Pharmacy Technician in good standing.

Responsibilities

• Review medication lists to support adherence and remove barriers.
• Facilitate refills, new prescriptions, appointments, and access to medications.
• Coordinate MTM interventions with Healthfirst Pharmacists and partners.
• Monitor member medication adherence with community pharmacies.
• Conduct patient health assessments related to medications and access to care.
• Handle member and provider communications by phone or in person as needed.
• Perform additional duties as assigned.

Skills

Clear communication

Patient communication

Bilingual skills

Education

High School Diploma or GED

Nationally Certified Pharmacy Technician (PTCB/NHA) or licensed

Medication Therapy Management Certificate

Job description

Healthfirst is seeking a Pharmacy Technician MTM Navigator to review medication lists, resolve barriers to adherence, and coordinate MTM services with internal and external partners. The role involves assisting members with refills, new prescriptions, and access needs while documenting care and communicating with providers.

Qualifications include a High School Diploma or GED and active Pharmacy Technician certification or licensure. Bilingual skills and MTM certification are preferred.