Pharmacy Care Navigator – MTM & Patient Access

HealthFirst; South Dakota; On-site; USD 42,000 - 62,000; Full time

Job summary

Healthfirst is seeking a Pharmacy Technician MTM professional to act as a Pharmacy Navigator, ensuring proper medication adherence and coordinating MTM interventions. You will work with pharmacists and community pharmacies to support access and adherence for members.

The role involves reviewing medication lists, communicating with patients and providers, and facilitating refills or new prescriptions. Strong communication and certification are preferred.

Qualifications

• High School Diploma or GED required.
• Experience communicating with patients, providers and pharmacists on medication issues.
• Nationally certified Pharmacy Technician or licensed Pharmacy Technician in good standing.

Responsibilities

• Review medication lists to improve adherence and reduce therapy gaps.
• Assist with refills, new prescriptions, appointments, and access to medications.
• Coordinate MTM interventions with Healthfirst pharmacists and other partners.
• Monitor member medication adherence with community pharmacies.
• Conduct patient health assessments to identify barriers to adherence.
• Handle member and provider communications by phone (in person when needed).
• Additional duties as needed.

Skills

Written and verbal communication

Communication with patients and health

Bilingual skills

Education

High School Diploma or GED

Nationally certified Pharmacy Technician (PTCB/NHA) or registered/licensed Pharmacy Technician

Medication Therapy Management Certificate

Job description

Healthfirst is seeking a Pharmacy Technician MTM professional to act as a Pharmacy Navigator, ensuring proper medication adherence and coordinating MTM interventions. You will work with pharmacists and community pharmacies to support access and adherence for members.

The role involves reviewing medication lists, communicating with patients and providers, and facilitating refills or new prescriptions. Strong communication and certification are preferred.