Pharmacy Customer Care Specialist

Talentify; Perham (MN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision

Training & advancement

Paid time off

Tuition reimbursement

Employee discounts

Job summary

Talentify is seeking a customer support associate to communicate with customers, answer questions, and support compliance with physician directions. You will handle calls, assess needs for products, educate patients, and document interactions in the system.

The role includes data entry and updating demographic information, with responsibilities across order handling and training support. The position offers hourly pay in the $15.00 – $20.00 range, with benefits and opportunities for advancement.

Qualifications

• Read and analyze patient orders.
• Understand pharmacy prescription terminology.
• Communicate effectively with coworkers and patients.
• Assist with employee training.
• Calculate figures for frequencies and doses dispensed.
• Apply common sense to follow oral and written instructions.

Responsibilities

• Communicates with customers via inbound and outbound calls.
• Assesses customer need for additional products/services.
• Assesses customer compliance with physician orders.
• Answers questions and educates customers about products/services.
• Documents calls in computerized record keeping system.
• Enters customer orders in computerized system.
• Verifies and updates demographic information in records.

Skills

Document analysis

Pharmacy terminology

Communication

Training others

Dose calculations

Follow instructions

Education

High School Diploma / GED

Data entry

Job description

Talentify is seeking a customer support associate to communicate with customers, answer questions, and support compliance with physician directions. You will handle calls, assess needs for products, educate patients, and document interactions in the system.

The role includes data entry and updating demographic information, with responsibilities across order handling and training support. The position offers hourly pay in the $15.00 – $20.00 range, with benefits and opportunities for advancement.