Pharmacy Customer Care & Order Specialist

externallincarecareers; Bend (OR); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Paid time off

Retirement savings

Tuition reimbursement

Employee discounts

Referral program

Job summary

externallincarecareers in Bend, OR seeks a detail-oriented customer service professional to handle inbound/outbound calls, assess needs, and process orders while maintaining accurate patient records. The role emphasizes accurate data entry and compliance with location licenses.

Requirements include a High School Diploma or GED or limited related experience, and strong communication with patients and coworkers. A benefits package and growth opportunities are offered.

Qualifications

• High School Diploma, GED or 1–3 months related experience or training.
• Computer entry required.
• Must meet licensing requirements for specific location.

Responsibilities

• Handle inbound and outbound calls, document calls in the system.
• Assess customer needs for products/services and provide education.
• Verify and update demographic information in records.
• Enter customer orders in the system.
• Communicate with coworkers and patients effectively.
• Assist training of employees and calculate figures for dosage references.

Skills

Customer communication

Documentation

Data entry

Team communication

Order processing

Reading comprehension

Education

High School Diploma or GED

Tools

Computerized records system

Job description

externallincarecareers in Bend, OR seeks a detail-oriented customer service professional to handle inbound/outbound calls, assess needs, and process orders while maintaining accurate patient records. The role emphasizes accurate data entry and compliance with location licenses.

Requirements include a High School Diploma or GED or limited related experience, and strong communication with patients and coworkers. A benefits package and growth opportunities are offered.