Executive Meetings & Programs Lead

American Express Global Business Travel; Helena (MT); On-site; USD 55,000 - 103,000; Full time

Benefits offered by this job

Flexible benefits

Travel perks

Learning & development

Job summary

American Express Global Business Travel is recruiting for a senior Program Manager in the United States to lead pharma meeting programs from planning through final billing. You will coordinate client needs with suppliers, manage budgets, and ensure accurate forecasting and billing. Proficiency with CVENT and advanced MS Word/Excel is expected.

You’ll collaborate with executive stakeholders, travel teams, and IT support to deliver polished, on-time events while travel up to 25-40% of the time.

Qualifications

• 5-7 years pharma meeting planning experience with at least 3 years supporting Executive level/C-Suite meetings.
• 4-year degree preferred. CMP designation preferred.
• Ability to communicate efficiently and expertly with C-Suite level clients.
• Ability to work accurately and timely – to meet deadlines.
• Demonstrate strong skills for technology and/or software solutions and analytical skills required.
• Microsoft Word and Excel experience – Advanced level
• Experience with meeting industry technology preferred (CVENT)
• Advanced oral and written presentation skills required.
• Present a polished and professional image consistent with organizational expectations.
• Availability to travel 25-40%.

Responsibilities

• Establish a project timeline and workflow with client and suppliers.
• Run program from contract turnover to final bill using the program management system.
• Negotiate hotel, DMC, air and third-party contracts; monitor cancellations and attrition.
• Coordinate IT support with clients for web requirements on programs.
• Attend site inspections and conduct program debriefs with clients.
• Assist accounting with final billing and invoicing processes.
• Support client presentations and propose process improvements.
• Forecast programs and update financial systems with accurate data.
• Manage program budget, review and audit related billing, and report expenses.
• Reconcile supplier payments and forecast overall program finances.

Skills

C-Suite communication

Attention to deadlines

Analytical skills

Tech proficiency

Microsoft Word

Microsoft Excel

Education

Bachelor's degree

CMP designation preferred

Tools

CVENT

Job description

American Express Global Business Travel is recruiting for a senior Program Manager in the United States to lead pharma meeting programs from planning through final billing. You will coordinate client needs with suppliers, manage budgets, and ensure accurate forecasting and billing. Proficiency with CVENT and advanced MS Word/Excel is expected.

You’ll collaborate with executive stakeholders, travel teams, and IT support to deliver polished, on-time events while travel up to 25-40% of the time.