Pharma Customer Support Specialist (Education & Compliance)

externallincarecareers; Minnesota; On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Time Off

Retirement Savings

Tuition Reimbursement

Employee Discounts

Employee Referral Program

Job summary

externallincarecareers in Minnesota is seeking a customer service representative to handle inbound/outbound calls, resolve questions, and educate customers about products and services. You will document interactions, verify demographics, and process orders in the system.

The role requires a high school diploma or GED, basic computer entry, and adherence to licensing requirements. The position offers competitive benefits and opportunities for training and advancement.

Qualifications

• High School Diploma, GED, or 1–3 months related experience and/or training.
• Computer entry required.
• Must meet licensing requirements for specific location.

Responsibilities

• Answers questions and resolves problems for customers.
• Assesses need for additional products/services and compliance with physician orders.
• Documents calls and enters customer orders in computerized systems.
• Reads and analyzes patient orders and medical documents.
• Communicates effectively with coworkers and patients; assists with training as needed.

Education

High School Diploma / GED

Job description

externallincarecareers in Minnesota is seeking a customer service representative to handle inbound/outbound calls, resolve questions, and educate customers about products and services. You will document interactions, verify demographics, and process orders in the system.

The role requires a high school diploma or GED, basic computer entry, and adherence to licensing requirements. The position offers competitive benefits and opportunities for training and advancement.