Pet Wellness & Client Experience Coordinator

A Caring Doctor, P.C.; Seattle (WA); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) with Match

Paid Time Off

Job summary

Banfield is hiring a Client Service Coordinator in Seattle, WA to deliver excellent client service for pet owners and coordinate front-desk operations. You will engage clients, educate them on wellness plans, and support the veterinary team to ensure smooth patient flow.

The role emphasizes strong communication, multi-tasking, and accurate record-keeping to support a high-standard wellness program for pets.

Qualifications

• Fluent English; excellent written and verbal communication.
• Ability to multi-task and manage priorities in a fast-paced vet/owner service environment.
• Strong interpersonal skills and professional client interactions.

Responsibilities

• Promote hospital services and route clients to maximize pet wellness visits.
• Greet clients and pets, ensure comfort, educate on pet health and veterinary services.
• Enter pet information, maintain records, and manage invoices and payments.

Skills

Leadership

Customer Focus

Communication Skills

Time Management

Integrity & Trust

Listening

Problem Solving

Teamwork

Job description

Banfield is hiring a Client Service Coordinator in Seattle, WA to deliver excellent client service for pet owners and coordinate front-desk operations. You will engage clients, educate them on wellness plans, and support the veterinary team to ensure smooth patient flow.

The role emphasizes strong communication, multi-tasking, and accurate record-keeping to support a high-standard wellness program for pets.