Pet Wellness and Client Services Coordinator

Marsveterinary; Brandon (FL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Retirement Plans

Paid Time Off

Student Debt Relief Program

Mental Health Resources

Life Insurance

Disability Insurance

HSA

FSA

Parental Leave

Continuing Education Allowance

Flexible Spending Accounts

Job summary

Banfield in Brandon, FL is seeking a Client Service Coordinator to welcome clients and pets, manage appointments, process invoices, and educate clients about wellness plans and services. You will route client flow, assist the veterinary team, and help maintain a productive, friendly hospital environment.

Ideal candidates demonstrate fluent English, strong communication, multitasking, and a customer-service mindset.

Qualifications

• Fluent English in speaking and writing with proper grammar and vocabulary.
• Ability to multi-task and manage client flow in a busy hospital.
• Strong customer-service mindset focused on compassionate care.

Responsibilities

• Greet clients and pets, educate about wellness plans and services.
• Assist with documentation, invoicing, and appointment scheduling.
• Route client flow to support maximum productivity of the team.
• Dispense prescriptions per veterinarian's instructions and upsell products.
• Maintain accurate balances and perform opening/closing procedures.

Skills

Customer Service

Communication

Multi-tasking

English Fluency

Problem Solving

Time Management

Organizational Skills

Job description

Banfield in Brandon, FL is seeking a Client Service Coordinator to welcome clients and pets, manage appointments, process invoices, and educate clients about wellness plans and services. You will route client flow, assist the veterinary team, and help maintain a productive, friendly hospital environment.

Ideal candidates demonstrate fluent English, strong communication, multitasking, and a customer-service mindset.