Pet Resort Concierge & Customer Care Pro

Destination Pet, LLC; Melrose Park (WI); In loco; USD 17.000 - 24.000; Tempo pieno

Vantaggi offerti da questo lavoro

Full time health benefits

401k

Pet Insurance

Descrizione del lavoro

Destination Pet LLC is seeking a Customer Service Representative for Touch of Class Pet Resort. You’ll greet pet parents, answer phones, and guide tours while keeping the facility running smoothly.

Expected to work evenings, weekends, and holidays with a starting wage of $14.75/hour DOE plus tips. Benefits include health coverage, 401(k), and pet insurance. Join a team devoted to pets and people.

Competenze

• High school diploma or equivalent.
• 1+ year of customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to handle cash and balance cash drawer.

Mansioni

• Welcome pet parents and their VIPs with a warm, friendly approach.
• Answer phones and multitask with efficiency while maintaining professionalism.
• Tour new clients through the facility and promote services.
• Ensure up-to-date vaccinations are on file for safety.
• Manage check-ins/check-outs with care and accuracy.
• Handle cash/credit transactions and balance end-of-day cash drawer.
• Respond to complaints calmly and resolve issues.
• Escort pets to enclosures with care and keep lobby welcoming.

Conoscenze

Customer service

Communication

Phone handling

Multitasking

Formazione

High school diploma or equivalent

Strumenti

POS systems

Descrizione del lavoro

Destination Pet LLC is seeking a Customer Service Representative for Touch of Class Pet Resort. You’ll greet pet parents, answer phones, and guide tours while keeping the facility running smoothly.

Expected to work evenings, weekends, and holidays with a starting wage of $14.75/hour DOE plus tips. Benefits include health coverage, 401(k), and pet insurance. Join a team devoted to pets and people.