Pet Resort Concierge & Customer Service Pro

Destination Pet, LLC; Kissimmee (FL); Hybrid; USD 17,000 - 24,000; Full time

Benefits offered by this job

Telehealth

401k

Pet Insurance

DailyPay

Job summary

Destination Pet, LLC is seeking a Customer Service Representative in Kissimmee, FL. Welcome pet parents, answer phones, and schedule tours while promoting our services. You’ll balance cash, manage check-ins, and maintain a friendly, professional atmosphere at a busy pet resort.

Applicants should have 1+ year of customer service experience, strong communications, and the ability to work evenings, weekends, and holidays. High school diploma or equivalent required. Equal opportunity employer.

Qualifications

• 1+ year of customer service experience preferred.
• Solid communication chops across phone, in-person, and email.
• Ability to multitask and stay professional under pressure.
• High school diploma or equivalent required.

Responsibilities

• Welcome pet parents and VIPs with a friendly, welcoming presence.
• Answer phones with a smile and multitask efficiently.
• Tour clients through the facility and promote services.
• Keep vaccinations on file and ensure safety first.
• Handle check-ins/outs and balance cash at day end.
• Address complaints with patience and professionalism.

Skills

Customer service

Communication skills

Phone etiquette

Multi-tasking

Education

High school diploma or equivalent

Job description

Destination Pet, LLC is seeking a Customer Service Representative in Kissimmee, FL. Welcome pet parents, answer phones, and schedule tours while promoting our services. You’ll balance cash, manage check-ins, and maintain a friendly, professional atmosphere at a busy pet resort.

Applicants should have 1+ year of customer service experience, strong communications, and the ability to work evenings, weekends, and holidays. High school diploma or equivalent required. Equal opportunity employer.