Pet Resort Concierge: VIP Welcome Specialist

Destination Pet, LLC; Oshkosh (WI); Hybrid; USD 19,000 - 23,000; Full time

Benefits offered by this job

Telehealth

401k

Pet Insurance

DailyPay

Job summary

Destination Pet LLC in Oshkosh, WI is seeking a Customer Service Representative to warmly welcome pet parents and their pets, answer calls, and assist with tours and service recommendations. You will balance cash, support check-ins/outs, and maintain a clean, welcoming lobby.

Ideal candidates have 1+ year in customer service, strong communication skills, and the ability to work evenings and weekends. This role offers hourly pay with tips and benefits.

Qualifications

• High school diploma or equivalent required.
• 1+ year of customer service experience preferred.
• Experience in customer service or retail is a plus.

Responsibilities

• Welcome pet parents and their VIPs with a friendly, professional presence.
• Answer phones with a smile and multitask effectively.
• Tour new clients through the facility and promote services.
• Ensure up-to-date vaccinations are on file for safety.

Skills

People skills

Customer service

Phone handling

Communication

Education

High school diploma or equivalent

Tools

Multi-line phones

Computer systems

Job description

Destination Pet LLC in Oshkosh, WI is seeking a Customer Service Representative to warmly welcome pet parents and their pets, answer calls, and assist with tours and service recommendations. You will balance cash, support check-ins/outs, and maintain a clean, welcoming lobby.

Ideal candidates have 1+ year in customer service, strong communication skills, and the ability to work evenings and weekends. This role offers hourly pay with tips and benefits.