Pet Resort Concierge & Guest Experience — Flexible Hours

Destination Pet; Kissimmee (FL); Hybrid; USD 21.000 - 30.000; Teilzeit

Benefits dieser Stelle

Telehealth

401k

Pet Insurance

DailyPay

Zusammenfassung

Destination Pet in Kissimmee, FL is seeking a part-time Customer Service Representative with flexible hours. You will greet pet parents, answer calls, lead tours, promote services, and balance daily transactions in a fast-paced, pet-friendly environment.

The role requires a high school diploma and 1+ year of customer service experience, with availability evenings and weekends. Benefits may include Telehealth, 401k, and pet insurance; DailyPay is available.

Qualifikationen

• High school diploma or equivalent required.
• 1+ year of customer service experience preferred.
• Strong communication skills across phone, in-person and email.

Aufgaben

• Welcome pet parents and their VIPs with a friendly, concierge-like approach.
• Answer phones and manage multi-tasking to assist guests.
• Tour new clients, promote services and ensure vaccinations are on file.
• Handle check-ins/check-outs and cash drawer with accuracy.
• Respond to concerns with patience and professionalism; maintain lobby cleanliness.

Kenntnisse

Customer service

Communication

Multi-line phones

Computer systems

Calm under pressure

Problem solving

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Destination Pet in Kissimmee, FL is seeking a part-time Customer Service Representative with flexible hours. You will greet pet parents, answer calls, lead tours, promote services, and balance daily transactions in a fast-paced, pet-friendly environment.

The role requires a high school diploma and 1+ year of customer service experience, with availability evenings and weekends. Benefits may include Telehealth, 401k, and pet insurance; DailyPay is available.