Pet Care Concierge & Customer Experience Pro

Destination Pet, LLC; Windsor Plantation (SC); Ibrido; USD 18.000 - 21.000; Tempo pieno

Vantaggi offerti da questo lavoro

Telehealth

401k

Pet Insurance

DailyPay

Descrizione del lavoro

Destination Pet LLC is hiring a Customer Service Representative. You will warmly greet pet parents and their pets, answer phones, and guide clients through the facility while promoting services.

The role requires strong communication, multitasking, and a friendly, professional demeanor in a pet-centric environment. Flexibility to work evenings, weekends, and holidays is preferred; experience in retail or service is a plus.

Competenze

• Minimum 1 year of customer service experience preferred.
• Strong communication skills across phone, in-person, and email.
• Ability to multitask and stay professional under pressure.
• Willingness to engage with pets and pet parents in a friendly manner.

Mansioni

• Greet and assist pet parents and their pets as a friendly face.
• Answer phones with a smile and manage multiple tasks.
• Tour clients through the facility and promote services.
• Maintain up-to-date vaccination records for safety.
• Handle check-ins and check-outs with accuracy and care.
• Respond to complaints with patience and professionalism.

Conoscenze

Customer service

Communication

Telephone handling

Problem solving

Formazione

High school diploma or equivalent

Strumenti

Phone system

Computer systems

Descrizione del lavoro

Destination Pet LLC is hiring a Customer Service Representative. You will warmly greet pet parents and their pets, answer phones, and guide clients through the facility while promoting services.

The role requires strong communication, multitasking, and a friendly, professional demeanor in a pet-centric environment. Flexibility to work evenings, weekends, and holidays is preferred; experience in retail or service is a plus.