Pet-Loving Concierge & Customer Service Pro

Destination Pet, LLC; Whitestown (IN); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health benefits

401K

Discounted pet insurance

Job summary

Destination Pet, LLC is hiring a Customer Service Representative in Zionsville. You’ll be the friendly face, handling phones, walk-ins, and facility tours while promoting our services and keeping clients informed.

You'll manage check-ins/outs, balance cash at day end, and escalate concerns with professionalism. A high school diploma is required, and prior service experience is preferred. This full-time role includes health benefits and retirement options.

Qualifications

• Experience in customer service or retail.
• Strong communication on phone, in person, email.
• Able to multitask and stay professional under pressure.

Responsibilities

• Greet pet parents and VIP pets with a warm, helpful attitude.
• Answer phones with a smile and multi-task efficiently.
• Tour new clients through the facility and recommend services.
• Ensure up-to-date vaccination records are on file for safety.

Skills

Customer service

Phone system

Communication

Professionalism

Education

High school diploma or equivalent

Job description

Destination Pet, LLC is hiring a Customer Service Representative in Zionsville. You’ll be the friendly face, handling phones, walk-ins, and facility tours while promoting our services and keeping clients informed.

You'll manage check-ins/outs, balance cash at day end, and escalate concerns with professionalism. A high school diploma is required, and prior service experience is preferred. This full-time role includes health benefits and retirement options.