VIP Pet-Parent Concierge | Customer Service Pro

Destination Pet LLC; Zionsville (IN); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health benefits

401K

Discounted pet insurance

DailyPay access

Job summary

Destination Pet LLC in Zionsville is seeking a friendly Customer Service Representative to greet pet parents, answer phones, and guide clients through our services with warmth and efficiency.

You will handle check-ins, tours, payments, and maintain a welcoming lobby. A high school diploma is required, and 1+ year of customer service experience is preferred. Join a team that treats pets like family.

Qualifications

• High school diploma or equivalent required.
• 1+ year of customer service experience preferred.

Responsibilities

• Welcoming pet parents and guests with a friendly demeanor.
• Answering phones with a smile and multitasking effectively.
• Touring clients through the facility and promoting services.
• Ensuring up-to-date vaccinations are on file for safety.
• Managing check-ins/check-outs with a personal touch and accuracy.
• Handling cash/credit transactions and balancing the drawer.

Skills

Customer service

Phone etiquette

Communication

Multitasking

Education

High school diploma or equivalent

Tools

Multi-line phones

Computer systems

Job description

Destination Pet LLC in Zionsville is seeking a friendly Customer Service Representative to greet pet parents, answer phones, and guide clients through our services with warmth and efficiency.

You will handle check-ins, tours, payments, and maintain a welcoming lobby. A high school diploma is required, and 1+ year of customer service experience is preferred. Join a team that treats pets like family.