Pet-Obsessed Customer Care Specialist

Destination Pet LLC; Zionsville (IN); Hybride; USD 18 000 - 21 000; Plein temps

Avantages offerts par ce poste

Telehealth

401K

Discounted Pet Insurance

Résumé du poste

Destination Pet LLC in Zionsville, IN is hiring a Customer Service Representative to welcome pet parents and their pets, answer phones with a smile, and guide clients through our care options. You will help with check-ins and client tours, while keeping records up to date and maintaining a clean, welcoming lobby.

The role requires strong communication, a customer-service mindset, and reliability. Evening, weekend, and holiday shifts may be required.

Qualifications

• High school diploma or equivalent required.
• 1+ year of customer service experience preferred.
• Experience in customer service or retail is a plus. You’ll handle phones, in-person interactions, and email professionally.

Responsabilités

• Welcomes pet parents and their pets, creating a VIP experience.
• Answers phones with a friendly tone and multitasks efficiently.
• Tours new clients and explains services to keep tails wagging.
• Keeps patient records up to date and ensures safety information is on file.
• Assists with check-ins/check-outs and supports teammates as needed.

Connaissances

People skills

Customer service

Communication

Phone etiquette

Computers

Formation

High school diploma or equivalent

Outils

Multi-line phones

Computer systems

Description du poste

Destination Pet LLC in Zionsville, IN is hiring a Customer Service Representative to welcome pet parents and their pets, answer phones with a smile, and guide clients through our care options. You will help with check-ins and client tours, while keeping records up to date and maintaining a clean, welcoming lobby.

The role requires strong communication, a customer-service mindset, and reliability. Evening, weekend, and holiday shifts may be required.