Pet Hospital Client Services Specialist

Pet Services of Washington, P.S.; Deltona (FL); Presencial; USD 19.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k)

Descripción de la vacante

VCA Animal Hospitals is seeking an experienced Client Service Representative to join our team. As the face of the practice, you will greet visitors, answer phones, schedule appointments, and guide clients and their pets to exam rooms.

You will handle payments, educate clients on pet care, manage records, and support the hospital's mission of high-quality service and compassionate care.

Formación

• Greeting visitors and guiding clients to exam rooms.
• Scheduling and confirming appointments.
• Answering calls and handling follow-ups.
• Presenting fees and processing payments.
• Educating clients on general pet care and products.

Responsabilidades

• Greeting visitors and guiding clients and their pets to exam rooms.
• Scheduling and confirming appointments.
• Placing outbound follow-up calls to clients.
• Presenting fees and processing payments.
• Recommending and obtaining products and services, including prescriptions.
• Educating clients on general animal husbandry and non-medical pet care.
• Managing medical records, charts, reports and correspondence.
• Hospital maintenance and ensuring the facility is neat and clean at all times.

Descripción del empleo

VCA Animal Hospitals is seeking an experienced Client Service Representative to join our team. As the face of the practice, you will greet visitors, answer phones, schedule appointments, and guide clients and their pets to exam rooms.

You will handle payments, educate clients on pet care, manage records, and support the hospital's mission of high-quality service and compassionate care.