Pet Hospital Client Care Coordinator

A Caring Doctor, P.C.; Town of Aurora (WI); Sur place; USD 25 000 - 32 000; Plein temps

Avantages offerts par ce poste

Comprehensive Medical, Dental, and Vis

Student Debt Relief Program (FT DVMs)

Paid Time Off and Holidays

Wellbeing resources

Continuing Education Allowance

Résumé du poste

Banfield Pet Hospital is seeking a Client Service Coordinator to drive client and pet flow, support the veterinary team, and ensure excellent client communication. You will promote services, educate clients about preventive care, and help schedule appointments.

The role requires strong customer service, multi-tasking, and the ability to work in a fast-paced hospital environment. Weekend/evening hours may be required as part of a comprehensive benefits package.

Qualifications

• High school diploma or equivalent preferred.
• Minimum one year related customer service experience preferred.
• Medical terminology background is a plus.

Responsabilités

• Live and exemplify Banfield's Five Principles.
• Promote hospital services and route clients/pets for care.
• Maximize pet visits and hospital productivity.
• Provide friendly, efficient service and educate clients on pet health.
• Explain Optimum Wellness Plans and preventive care.
• Complete client documentation and manage pet records.

Connaissances

Customer Focus

Integrity & Trust

Communication Skills

Client Service Skills

Time Management

Multi-tasking

Organizational Ability

Problem Solving

Formation

High School Diploma or equivalent

Customer service experience

Outils

Microsoft Word

Excel

Access

Outlook

Description du poste

Banfield Pet Hospital is seeking a Client Service Coordinator to drive client and pet flow, support the veterinary team, and ensure excellent client communication. You will promote services, educate clients about preventive care, and help schedule appointments.

The role requires strong customer service, multi-tasking, and the ability to work in a fast-paced hospital environment. Weekend/evening hours may be required as part of a comprehensive benefits package.