Pet Front Desk Specialist - Friendly, Fast-Paced Vet Office

NVA General Practice; Smyrna (TN); On-site; USD 19,000 - 25,000; Full time

Job summary

Southern Veterinary Center is seeking a friendly and organized veterinary receptionist to join our fast-paced, newly remodeled animal hospital. You will be the first point of contact for clients, ensuring a welcoming and professional atmosphere while keeping the front desk running smoothly.

The ideal candidate will multitask in a busy environment, possess excellent communication and customer service skills, and be comfortable with veterinary software.

Qualifications

• Experience in front desk or reception roles preferred in veterinary or medical offices.
• Strong communication and customer service skills.
• Spanish language skills are a plus and welcomed.

Responsibilities

• Answering and directing phone calls
• Checking clients and patients in and out
• Handling large cash and credit transactions accurately
• Communicating with pet owners in person and by phone
• Managing prescription refills and coordinating with our online pharmacy
• Maintaining accurate client and patient records
• Supporting the veterinary team with daily administrative needs

Skills

Customer service

Communication

Spanish (optional)

Tools

Veterinary software

Job description

Southern Veterinary Center is seeking a friendly and organized veterinary receptionist to join our fast-paced, newly remodeled animal hospital. You will be the first point of contact for clients, ensuring a welcoming and professional atmosphere while keeping the front desk running smoothly.

The ideal candidate will multitask in a busy environment, possess excellent communication and customer service skills, and be comfortable with veterinary software.