Pet Care Front Desk Specialist – Flexible Hours & Benefits

Valleyvethospital; Hadley (MA); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

401(k) matching

Tuition support

Employee discounts

Comprehensive medical, dental, and vision coverage

Paid parental leave

Generous PTO

Quarterly bonuses

Job summary

Valley Veterinary Hospital in Hadley is looking for a dedicated Full-time Veterinary Receptionist to enhance patient and client experience with compassion and professionalism. This role includes managing check-ins, scheduling appointments, and maintaining records while providing exceptional customer service in a supportive team-oriented environment. We offer competitive pay ranging from $17.00 to $20.00 per hour, along with extensive benefits like 401(k) matching, health insurance, paid parental leave, and opportunities for professional growth.

Qualifications

• 1+ year of veterinary or medical office experience (preferred).
• Strong communication and customer service skills.
• Ability to multitask, stay organized, and work independently.

Responsibilities

• Greet clients and manage patient check‑ins and check‑outs.
• Answer phones and emails, schedule appointments, and relay messages.
• Provide exceptional customer service in a fast-paced environment.

Skills

Communication skills

Customer service skills

Organizational skills

Multitasking ability

Education

1+ year of veterinary or medical office experience

Job description

Valley Veterinary Hospital in Hadley is looking for a dedicated Full-time Veterinary Receptionist to enhance patient and client experience with compassion and professionalism. This role includes managing check-ins, scheduling appointments, and maintaining records while providing exceptional customer service in a supportive team-oriented environment. We offer competitive pay ranging from $17.00 to $20.00 per hour, along with extensive benefits like 401(k) matching, health insurance, paid parental leave, and opportunities for professional growth.