Pet-First Client Care Specialist - Great Benefits

Pet Services of Washington, P.S.; East Meadow (NY); Vor Ort; USD 22.000 - 31.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

Paid vacation/sick days

401(k)

Pet discounts

Zusammenfassung

VCA Animal Hospitals in East Meadow, NY seeks an experienced Client Service Representative to be the face of the practice. You will greet visitors, answer phones, schedule appointments, and guide clients and their pets to exam rooms.

This role includes processing payments, explaining fees, recommending products and services (including prescriptions), educating clients on basic pet care, and maintaining medical records and the clinic’s tidy appearance.

Aufgaben

• Greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
• Scheduling and confirming appointments.
• Placing outbound calls for follow-ups and reaching out to prospective clients.
• Presenting and explaining fees, including processing payments.
• Recommending, selecting, and obtaining products and services, including prescriptions.
• Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care.
• Managing medical records, charts, reports and correspondence.
• Maintaining a neat and clean facility inside and outside.

Jobbeschreibung

VCA Animal Hospitals in East Meadow, NY seeks an experienced Client Service Representative to be the face of the practice. You will greet visitors, answer phones, schedule appointments, and guide clients and their pets to exam rooms.

This role includes processing payments, explaining fees, recommending products and services (including prescriptions), educating clients on basic pet care, and maintaining medical records and the clinic’s tidy appearance.