Pet Care Concierge & Front Desk Champion

Destination Pet, LLC; Dover (NH); Hybrid; USD 17,000 - 24,000; Full time

Benefits offered by this job

Telehealth

401k

Pet Insurance

Pay starts at $15.00/hour DOE + tips

Access your earned wages anytime with

Job summary

Destination Pet LLC is seeking a Customer Service Representative in Dover, NH to warmly greet pet parents and their pets, manage phone lines, and assist with tours and service sales. You will balance check-ins and check-outs with a personal touch and ensure records, vaccinations, and safety protocols are up to date.

Ideal candidates bring 1+ year of customer service experience, strong communication, and the ability to multitask in a fast-paced environment while maintaining professionalism.

Qualifications

• High school diploma or equivalent required.
• 1+ year of customer service experience preferred.
• Strong communication and multitasking skills.

Responsibilities

• Welcoming pet parents and their furry VIPs like they just walked into a 5-star resort (but with more shedding).
• Answering phones with a smile in your voice and multi-tasking like a pro.
• Touring new clients through the facility and selling the services that keep tails wagging.
• Ensuring up-to-date vaccinations are on file—because safety first.
• Managing check-ins and check-outs with efficiency and a personal touch.

Skills

Customer service experience

Communication skills

Multitasking

Phone etiquette

Education

High school diploma or equivalent

Tools

Multi-line phones

Computer systems

Job description

Destination Pet LLC is seeking a Customer Service Representative in Dover, NH to warmly greet pet parents and their pets, manage phone lines, and assist with tours and service sales. You will balance check-ins and check-outs with a personal touch and ensure records, vaccinations, and safety protocols are up to date.

Ideal candidates bring 1+ year of customer service experience, strong communication, and the ability to multitask in a fast-paced environment while maintaining professionalism.